Seasonal Retail Sales Lead

3 weeks ago


Grand Rapids, Michigan, United States Squishable Full time
About the Role

We are seeking a highly motivated and customer-focused Seasonal Retail Sales Lead to join our team at Squishable. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Understand organizational objectives and make decisions in partnership with the Store Manager to align with Company priorities and values.
  • Enforce sales strategies, initiatives, and growth across all categories.
  • Productivity Management: hold self and sales team accountable for personal sales.
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business.
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate.
  • Develop both individual and team product knowledge skills.
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools.
  • Provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager.
Requirements
  • Two plus years of relevant supervisor experience in a high volume, fast paced, challenging and creative customer facing environment.
  • Passion for people; a dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members.
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
  • Feedback is a gift; ability to receive and provide constructive feedback and recognition to every team member.
  • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
  • Teams Win; has to be a team player who fosters a collaborative and engaged teamwork environment.
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to transport stock as may be required; lifting cartons up to 25 lb.


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