Inbound Retention Team Member Consultant

1 day ago


Boise, Idaho, United States PPLSI Full time

Job Description: Inbound Retention Team Member Consultant

Estimated Salary: $50,000 - $70,000 per year

We are looking for a highly motivated and results-driven Inbound Retention Team Member Consultant to join our team. As an Inbound Retention Consultant, you will be responsible for building relationships with members, resolving their issues, and selling the benefits and value of PPLSI's products and services.

Key Responsibilities:

  • Be an advocate for PPLSI and its products.
  • Earn member trust and rebuild the relationship through effective problem resolution, reselling the benefits and value of PPLSI's products and services.
  • Maintain professional and empathetic interactions.
  • Maintain adherence to flexible call flow.
  • Participate in ongoing training and development.
  • Utilize feedback to improve performance.
  • Drive to set aggressive goals and surpass them.

Requirements:

  • High school diploma or equivalent required.
  • 1+ years in customer service experience preferred.
  • Comfortable utilizing technology.
  • Previous customer service experience preferred.
  • Strong active listening skills and ability to overcome objections.
  • Ability to multi-task, prioritize, and manage time effectively.

Benefits:

PPLSI offers a comprehensive benefits package, including a 401(k) plan with employer matching, quarterly employee bonus programs, and a rich employee benefit program starting on day 1 with low-cost options for medical, dental, vision, and other voluntary benefits.


  • Member Advocate

    7 days ago


    Boise, Idaho, United States PPLSI Full time

    About the PositionWe are currently seeking a skilled and customer-centric Customer Care Inbound Retention Consultant to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences by resolving member issues, rebuilding trust, and educating members on benefits and plan usage.The successful candidate will...


  • Boise, Idaho, United States PPLSI Full time

    Job Overview: Retention Customer Experience AdvocateEstimated Salary: $55,000 - $75,000 per yearPPLSI is seeking a seasoned and passionate Retention Customer Experience Advocate to join our team. As a Retention Customer Experience Advocate, you will be responsible for delivering exceptional customer experiences, resolving member issues, and selling the...


  • Boise, Idaho, United States Alsco External Full time

    Job SummaryWe are seeking a skilled Customer Service Coordinator to drive customer loyalty through response to inbound calls and proactive outbound calls. This role is responsible for coordinating the flow of information to and from the Service Department and ensuring satisfactory resolution.About UsAlsco Uniforms has been working hard for our customers...


  • Boise, Idaho, United States Lifelancer Full time

    Company OverviewLifelancer is a talent-hiring platform specializing in Life Sciences, Pharma, and IT.We connect talented professionals with opportunities in pharma, biotech, health sciences, healthtech, and IT domains.Job SummaryWe are seeking an experienced Medical Aesthetic Sales Representative to join our remote team. As a key player, you will drive...

  • Leasing Team Member

    3 weeks ago


    Boise, Idaho, United States ROUNDHOUSE COMMUNITIES LLC Full time

    Roundhouse Communities LLCWe are seeking a dynamic and results-driven Leasing Consultant to join our team!About the Role:The successful candidate will be responsible for managing and coordinating the leasing process, providing exceptional customer service, and ensuring resident satisfaction.Your Key Responsibilities Will Include:Serving as the first point of...


  • Boise, Idaho, United States MKM Hotels Full time

    We are currently hiring for a Hospitality Team Member position at MKM Hotels. As a key member of our housekeeping team, you will play a critical role in ensuring the cleanliness and comfort of our guest rooms and public areas.

  • Culinary Team Member

    14 hours ago


    Boise, Idaho, United States Bardenay of Boise Full time

    Job OverviewBardenay Distilling Co. is a pioneering restaurant and distillery that prides itself on quality, freshness, and exceptional service.We are seeking a highly motivated Culinary Team Member to join our team. As a valued member of our kitchen staff, you will play a crucial role in delivering an outstanding dining experience for our guests.

  • Sales Team Member

    1 week ago


    Boise, Idaho, United States Spirit Halloween Full time

    We are seeking a talented Sales Team Member to join our team at Spirit Halloween. As a Sales Team Member, you will be responsible for creating a welcoming and engaging shopping environment for our guests. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer...

  • Sales Team Member

    1 week ago


    Boise, Idaho, United States Famous Footwear Full time

    About the JobFamous Footwear is seeking a highly motivated Sales Team Member to join our team at Boise Towne Square. As a Sales Team Member, you will be responsible for ensuring daily store tasks are completed efficiently and effectively.">Key Responsibilities* Ensure daily store tasks (pricing, shipment processing, fulfillment, and inventory) are dialed...


  • Boise, Idaho, United States Topgolf Full time

    Company OverviewAt Topgolf, we're on a mission to make every day an epic celebration of good times and great golf. As a key member of our team, you'll play a crucial role in ensuring that our guests have an unforgettable experience.


  • Boise, Idaho, United States McNeill Hotel Company Full time

    Job OverviewWe are seeking a skilled and detail-oriented Hospitality Team Member to join our team at the Homewood Suites Boise.Key Responsibilities:Clean and maintain the common areas and guest rooms of the hotel in accordance with high standards of cleanliness and quality.Replenish supplies within guest rooms and on carts to ensure efficient...


  • Boise, Idaho, United States LADGOV CORPORATION Full time

    **Job Summary:**We are seeking a Health and Wellness Consultant to join our team at LADGOV CORPORATION. This is a full-time position with a salary range of $75,000 - $95,000 per year, based on experience.About the Role:The Health and Wellness Consultant will work closely with Service Members to develop and implement personalized care plans focused on...


  • Boise, Idaho, United States Cabela's Full time

    About the RoleCabela's is seeking an experienced Warehouse Order Filler to join our team. In this role, you will be responsible for filling customer orders and ensuring that they are shipped accurately and efficiently.The estimated salary for this role is $48,000 - $58,000 per year, depending on location and experience.Key Responsibilities:Fills customer...


  • Boise, Idaho, United States R&R BBQ Boise Full time

    Job OverviewR&R BBQ Boise is a rapidly growing company with a passion for delivering exceptional customer experiences.We are seeking a highly motivated Restaurant Team Member to join our team in Boise. In this role, you will be responsible for providing outstanding service to our guests while ensuring a clean and welcoming environment.ResponsibilitiesAssist...


  • Boise, Idaho, United States PPLSI Full time

    Key ResponsibilitiesEarn member trust and re-build relationships through effective problem resolution and reselling the benefits and value of PPLSI's products and services.Maintain professional and empathetic interactions with members.Participate in ongoing training and development to enhance skills and knowledge.Utilize feedback to improve performance and...


  • Boise, Idaho, United States Walmart Full time

    About WalmartWalmart is a global retailer with a rich history of innovation and customer satisfaction. Our goal is to provide our customers with the best possible shopping experience.Job DescriptionWe are seeking a General Merchandise Team Member to join our team. As a General Merchandise Team Member, you will be responsible for assisting customers with...


  • Boise, Idaho, United States Dave & Buster Full time

    Job OverviewWe are seeking a highly skilled Customer Service Team Member to join our team at Dave & Buster's. As a key member of our team, you will provide exceptional customer service while managing wait times, assisting guests with all requests, and providing game assistance.Job DescriptionThis role involves being responsible for stocking, displaying, and...


  • Boise, Idaho, United States Walmart Full time

    Are you looking for a challenging and rewarding career opportunity? Walmart is hiring a General Merchandise Team Member to join their team. As a team member, you will play a critical role in ensuring that customers receive their online orders in a timely and accurate manner. The estimated salary for this position is between $14 and $26 per hour, depending on...


  • Boise, Idaho, United States Savers | Value Village Full time

    Company OverviewSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. We operate as one of the largest for-profit thrift operators in the United States, Canada, and Australia, offering value-priced pre-owned clothing, accessories, and household goods.We purchase gently-used items...


  • Boise, Idaho, United States Dollar Tree Full time

    Job Description: As a Sales Floor Team Member at Dollar Tree, you will be responsible for handling all sales transactions while operating assigned cash registers. You will also maintain the security of all cash and provide excellent customer service to our valued customers.About Our Company: We are a leading discount variety store chain with over 15,000...