Medical Office Representative
1 week ago
Role Summary
We are seeking a skilled Patient Access Representative to join our team in Washington State. As a Patient Access Representative, you will be responsible for providing exceptional customer service and ensuring seamless patient registration and scheduling processes.
Duties and Responsibilities
- Answer phone calls and respond to patient inquiries
- Perform appointment making processes and complete accurate patient registration
- Verify patient demographics and payor coverage
- Complete check-in, check-out, admit and discharge tasks
- Build and maintain appointing templates
- Communicate with patients via multiple channels
- Confirm and set up payor coverage structures
- Obtain prior authorization for services
- Process items in the patient work queues
- Act as liaison to Patient Financial Services and Health Plan
What We Offer
This role offers a competitive hourly rate of $20-$21 per hour, with opportunities for advancement and professional growth. Our comprehensive benefits package includes health insurance, an incentive program, and 401K contribution (based on eligibility).
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