Concierge Assistant

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization that fosters a sense of community and belonging among its residents and staff. Our values focus on Respect, Excellence, Appreciation, Connection, and Honor, which guide our interactions and decision-making processes.

We are seeking a Part-Time Concierge to join our team at Carriage Inn Katy. The successful candidate will be responsible for providing exceptional customer service, maintaining a secure environment, and ensuring the overall well-being of our residents and staff.

• Provide a warm and welcoming experience for residents, families, prospective residents, guests, and employees
• Maintain a secure environment by monitoring doors, fire alarms, and emergency calls
• Assist with maintenance orders, equipment malfunctions, and repairs as needed
• Set up or take down for activities as requested
• Maintain a professional appearance and good personal hygiene

• High School diploma or GED required
• Prior customer service experience, front desk, and telephone experience preferred
• Valid Texas Driver's License and good driving record required
• Excellent communication and customer service skills
• Strong problem-solving skills, good judgment, and attention to detail
• Understanding of HIPAA requirements
• Proficient in PC skills, including Microsoft Office, Word, and some Excel

• Comprehensive coverage, including health, dental, and vision, with Cardinal Bay contributing over 50% of the cost
• Full-time employees receive 2 weeks paid vacation for the first 4 years, then it bumps up to 3 weeks
• Benefit from exclusive discounts on home, auto, and pet insurance
• Access to our Employee Assistance Program for confidential counseling
• $300 per FT referral
• Advancement and cross-training opportunities available at all 8 communities
• Plan for your future with our 401(k)-retirement savings plan and matching contributions