Customer Experience Ambassador

5 days ago


Hingham, Montana, United States Premium Brands Services, LLC Full time

About Us

At Premium Brands Services, LLC, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide a personalized shopping experience that makes every customer feel confident and beautiful.

The Role

We're seeking a talented Sales Associate to join our team at our Hingham store location. As a Customer Experience Ambassador, you will be the ultimate brand representative, creating meaningful connections with customers and guiding their shopping journey. Your exceptional communication skills and product knowledge will enable you to offer personalized styling recommendations, ensuring a seamless and enjoyable experience for our clients.

In this role, you'll have the opportunity to:

  • Build strong relationships with customers, understanding their needs and preferences
  • Develop and maintain a deep understanding of our products, sharing your expertise to help style customers
  • Drive brand loyalty by providing exceptional service and personalized experiences
  • Maintain the highest visual and operational standards, focusing on delivering an excellent customer experience
  • Stay up-to-date on company priorities and promotions, utilizing available tools to provide a seamless omnichannel experience

You'll bring to the role:

  • Sales Associate or customer-focused experience (preferred)
  • A hospitality mindset when engaging with customers
  • Flexible availability – including evenings, weekends, and holidays
  • Technology proficiency and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions
Benefits

We offer a competitive compensation package, including:

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
  • 401(k) plan

Please note that eligibility for certain benefits and associate programs is subject to employment type and role, and program requirements.



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