Customer Service Ambassador

3 weeks ago


New Orleans, Louisiana, United States NOLA Management Group Full time
About NOLA Management Group

We are a dynamic and goal-driven organization in the heart of New Orleans, committed to delivering exceptional customer experiences. Our team is passionate about providing fast, friendly service to customers, and we're seeking a skilled Customer Service Ambassador to join our ranks.

Job Description

The ideal candidate will possess excellent communication skills, be results-focused, and have a sense of humor. As a Customer Service Ambassador, you will work closely with our team to meet with customers, qualify leads, recommend solutions, and close deals. Your primary objective will be to greet customers warmly, understand their needs, and provide expert guidance to help them achieve their goals.

In this role, you will also be responsible for:

  • Following all local mandates while working with customers, ensuring their safety and your own safety.
  • Accurately completing, sending, and filing product and service order forms in accordance with our privacy and confidentiality guidelines.
  • Evaluating our current onboarding and training procedures to identify areas for improvement.
  • Working collaboratively with fellow team members to set achievable customer outreach and acquisition targets.
  • Embodying our company values and showcasing them through every interaction.

To succeed in this role, you will need:

  • A minimum of 1-2 years of experience in customer-facing positions, preferably in sales or client-facing roles.
  • A strong track record of achievements and a commitment to giving 100% effort.
  • An excellent sense of humor and a passion for making a positive impact.
  • A results-oriented approach, paired with a focus on achieving goals in the right way.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $45,000 per year, reflecting your expertise and dedication.
  • Ongoing personal and professional development opportunities, including virtual networking sessions and conferences with industry leaders.
  • Daily practice scenarios to hone your skills and stay ahead of the curve.
Join Our Team

If you're a motivated and talented individual who thrives in a fast-paced environment, we encourage you to apply. Let's work together to deliver exceptional customer experiences and drive success for our organization.



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