Call Center Operations Representative
7 days ago
Job Summary
We are seeking a skilled Call Center Operations Representative to join our team at Mass Markets.
About the Role
This role involves providing exceptional customer service through phone support, ensuring that all customer queries are resolved efficiently and effectively.
Responsibilities:
- Handle customer inquiries and complaints via phone
- Resolve issues through effective problem-solving and communication
- Provide product and service information to customers
- Work collaboratively with internal teams to achieve business objectives
Requirements:
- Proven experience in a call center or customer service role
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
What We Offer
We provide a competitive salary and benefits package, ongoing training and development opportunities, and a dynamic and supportive work environment.
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