Call Center Representative

5 days ago


Savannah, Georgia, United States Mass Markets Full time

Job Summary

We are seeking a highly motivated and effective Customer Service Representative to join our Mass Markets team. In this role, you will interact with customers via phone, email, or chat, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  1. Provide first-class customer service by responding promptly and efficiently to customer inquiries;

  2. Apply problem-solving skills to resolve customer complaints and issues;

  3. Communicate effectively with colleagues from other departments to ensure seamless issue resolution;

  4. Document and track customer interactions in our systems for accurate record-keeping.

What We Offer

As a valued member of our team, you'll enjoy a competitive compensation package, opportunities for growth and development, and a collaborative work environment that fosters creativity and innovation.



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