Master Plumber
4 days ago
Stan's Heating, Air, Plumbing & Electrical is seeking a highly skilled Licensed Plumber to join our team. As a key member of our plumbing and HVAC team, you will be responsible for delivering top-notch services to our customers.
Key Responsibilities- Provide exceptional customer service, ensuring a positive experience for every customer interaction.
- Meet productivity targets, contributing to team and branch goals, and achieving core KPIs.
- Maintain and enhance technical skills, offering multiple solutions to customers based on thorough system evaluation.
- Clearly explain recommended solutions, ensuring customer understanding and satisfaction.
- Perform service, repair, installation, or replacement of plumbing systems, meeting code requirements.
- Maintain communication with customers, ensuring clarity and satisfaction throughout the service call.
- Provide operation and maintenance guidance to customers, collect payments, and request online reviews.
- Utilize company-provided tablet and software, coordinate with Dispatchers and Service Manager, address follow-up questions.
- Uphold company image through professional appearance and behavior, attend training and meetings as required.
- Master or Journeyman's license required.
- Strong customer service, analytical, problem-solving, and communication skills.
- Excellent time management, organizational skills, and ability to maintain a well-inventoried service truck.
- Adaptability to changing business practices and customer needs, willingness to work flexible hours.
- Ability to handle invoicing, timesheets, and paperwork accurately and promptly.
- Maintain a clean driving record and drive safely at all times.
- Ability to pass a criminal background check and drug screening.
- Competitive Performance Base Pay: Make over 6 figures
- Comprehensive benefits package including 401K, health insurance, life insurance, and dental & vision insurance, PTO, Paid Holidays.
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunities for career advancement.
Stan's Heating, Air, Plumbing & Electrical is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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