Store Team Member
4 days ago
Maintain a high standard of overall store appearance and cleanliness, ensuring a positive customer experience. Deliver exceptional customer service, assisting customers in finding products and resolving issues. Perform various tasks, including cleaning, maintenance, and customer service, to meet store standards and expectations.
Key Responsibilities- Collect and dispose of trash, adhering to approved procedures.
- Dust and damp mop floors, following approved procedures.
- Maintain store cleanliness and organization, including cleaning assigned areas and equipment.
- Deep clean key areas, such as bathrooms, breakrooms, and entryways, to maintain a clean and safe environment.
- Keep cleaning equipment neat and orderly, notifying supervisors of supply needs.
- Seek out areas requiring cleaning and take initiative to complete tasks.
- Complete all tasks assigned by supervisors, adhering to federal, state, and local guidelines.
- Maintain positive and respectful interactions with team members and customers, upholding the organization's vision and values.
- Project a positive image and serve as a role model for other team members.
- Provide a fast and friendly checkout experience, executing cash handling to standards.
- Engage customers on benefits of rewards programs and private label credit cards, completing enrollments.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
- Participate in truck unloading, stocking, and planogram (POGs) processes.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Retail and/or cleaning experience preferred.
Work Environment- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- Public retail store setting with climate-controlled areas and some outdoor work.
Michaels is an Equal Opportunity Employer, committed to the full inclusion of all qualified individuals. We provide reasonable accommodations for people with disabilities and engage in the interactive process to determine if a reasonable accommodation is available.
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