Service Excellence Associate

4 days ago


Ft Pierce, Florida, United States Nis Air Full time
Job Overview

Nis Air seeks a dedicated Customer Service Advisor to provide top-notch service to our customers. This role requires a well-organized and effective communicator who can multitask and work collaboratively as part of a team.

The ideal candidate will have a minimum of 2 years of phone experience, excellent computer skills, and the ability to build strong relationships with customers. Salary: $18.00 - $20.00 per hour.

About Our Company:

NisAir has been serving our community since 1973, committed to delivering reliable service and fostering strong customer relationships. Our employees enjoy a positive work environment and opportunities for growth and development.

Responsibilities:

  • Provide exceptional customer service through phone interactions
  • Assess customer needs and schedule appointments for service
  • Help customers select the most suitable maintenance plans
  • Foster strong relationships with customers and colleagues

Qualifications:

  • 2+ years of phone experience in customer service
  • Service Titan experience is highly valued
  • Proficient in Microsoft Office and other productivity tools
  • Able to work effectively in a fast-paced team environment


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