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Systems Analyst

2 months ago

Portland, Oregon, United States KOHLER Full time

Job Summary:

The Associate Systems Analyst will be responsible for maintaining systems and/or programs, supporting implementation efforts, and providing first-level support for Sales and Service Teams' systems portfolio. The ideal candidate will be comfortable with a dynamic set of focuses and ready to engage with immediate customer needs, while gradually picking up and balancing project tasks.

Key Responsibilities:

  • Assist with new product launch activities in SAP, including the creation of new Materials, Bills of Material, Routings, Pricing Conditions, Info Records, etc.
  • Support day-to-day business process support for Salesforce Sales and Service, ensuring utilization and optimization of the tools.
  • Develop reports to enable managers to leverage the Salesforce platform to manage business growth.
  • Partner with the Manager – Digital Solutions, to be a point of contact with Kohler IT on systems issues and assist with communicating status and resolution throughout the business.
  • Participate in supporting implementations of new Ann Sacks technology solutions and regression testing for all Salesforce Clouds and SAP ECC ensuring that the Ann Sacks systems remain unimpacted.
  • Create test scripts and partner with Corporate Information Technology (IT) to ensure all regular testing deliverables are met.
  • Assist/lead other minor projects and initiatives as required.
  • Participate as Ann Sacks functional support for some Kohler Enterprise initiatives. Role may offer stretch opportunities to serve as Ann Sacks functional lead for the same.
  • Flexibility is critical in this role. An associate will need to pivot from projects to support and back regularly.

Requirements:

  • Associate or Bachelor's Degree in Information Technology, Business, or related field preferred.
  • Under some circumstances, 3+ years of experience will be accepted in lieu of a degree.
  • Exposure to SAP ECC is strongly preferred.
  • Exposure to Cloud-based selling and service tools/applications like Salesforce Sales Cloud or Service Cloud is preferred.
  • Proficiency in MS Office Products, like Outlook, PowerPoint, Word, and Excel are required.
  • High attention to detail is required in this role.