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Licensed Insurance Customer Service Representative

2 months ago

Crofton, Maryland, United States Michael Derocher - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance goals.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, providing personalized service and support.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide recommendations.
  • Work collaboratively with the agent team to achieve sales and customer satisfaction goals.

Requirements:

  • Prior experience in insurance customer service or a related field.
  • Active Property and Casualty license.
  • Ability to obtain Life and Health license.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.

What We Offer:

  • Competitive base pay and bonus structure.
  • Opportunities for career growth and advancement.
  • A supportive and dynamic work environment.
  • Professional development and training programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.