Business Analyst, ReLo Ops Excellence, Decision Support Team

3 weeks ago


Nashville, Tennessee, United States Amazon Full time
About the Role

We are seeking a highly skilled Business Analyst to join our Reverse Logistics team at Amazon. As a Business Analyst, you will play a critical role in driving business insights and supporting our Operations team's ability to deliver results.

Key Responsibilities
  • Effectively manage customer expectations and resolve conflicts that balance client and company needs.
  • Develop processes to effectively maintain and disseminate project information to stakeholders.
  • Be successful in a delivery-focused environment and determine the right processes to make the team successful.
  • Possess superior analytical abilities and judgment, using quantitative and qualitative data to prioritize and influence.
  • Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms.
  • Support the scalable growth of the company by developing and enabling the success of the Operations leadership team.
  • Act as a role model for Amazon Leadership Principles inside and outside the organization.
Requirements
  • Bachelor's degree or equivalent.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with SQL, data visualization using Tableau, Quicksight, or similar tools, and making business recommendations.
  • Experience with Excel, including VBA, pivot tables, array functions, power pivots, etc.
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation

The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.



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