Luxury Sales Support Specialist
3 weeks ago
Join Our Team
About the RoleWe are looking for a Luxury Sales Support Specialist to join our team at a world-renowned luxury jeweler and retailer. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone interactions.
Key Responsibilities- Provide top-notch customer service via phone interactions, addressing questions and concerns in a timely and professional manner.
- Work closely with cross-functional teams to ensure effective jewelry servicing and resolution of customer issues.
- Maintain strong product knowledge and understanding of after-sales service processes.
- A minimum of 5 years of experience in Customer Service Call Center.
- Excellent written and verbal communication skills.
- PC literacy and data entry skills.
- Strong interpersonal and organizational skills.
This role offers a competitive base salary of $41,000 to $50,505 per year, depending on experience, as well as comprehensive benefits, including medical, dental, and 401k matching.
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