Artificial Intelligence Expert

3 weeks ago


Ann Arbor, Michigan, United States VirtualVocations Full time
Drive Revenue Cycle Performance with AI

A company is looking for an Artificial Intelligence Specialist to drive revenue cycle performance. This role involves leveraging Conversation AI products to gather and execute business requirements.

Key Responsibilities:

  • Gather and execute business requirements leveraging Conversation AI products
  • Engage in call listening and transcript analysis to define analytics categories
  • Continuously refine AI solutions by tuning keywords, phrases, and enhancing analytics models

Required Qualifications:

  • 3 years of experience in the field
  • Bachelor's degree in computer science, business administration, engineering, or a related discipline
  • Prior knowledge of contact center operations and related business processes
  • Proficiency in conversational AI products and business analytics tools
  • Good-to-have experience with Uniphore AI tools and understanding of API integrations


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