Pharmacy Technician Specialist

19 hours ago


Dallas, Texas, United States Cloud Rx Pharmacy Full time

Job Summary

Cloud Rx Pharmacy is seeking a highly skilled Pharmacy Technician 2 to join our team. As a Pharmacy Technician 2, you will play a vital role in facilitating the prior authorization process for prescription medications. This involves ensuring that patients receive timely approvals for medications that require pre-approval from insurance providers or other relevant entities.

Key Responsibilities

  • Manage prior authorization requests by reviewing prescription orders, collecting and verifying patient information, and collaborating with healthcare providers and insurance companies.
  • Act as a liaison and educator to patients, providing guidance and support regarding the prior authorization process and medication adherence.
  • Conduct real-time chats to resolve prior authorization queries and maintain records of prior authorization activities.
  • Comply with pharmacy industry regulations and data protection protocols.
  • Participate in quality assurance initiatives and provide feedback to optimize the prior authorization workflow.

Requirements

  • Certification as a Pharmacy Technician (CPhT) by an accredited certifying body (preferred).
  • In-depth knowledge of pharmaceuticals, medical terminology, and the prior authorization process.
  • Strong communication and interpersonal skills to effectively liaise with patients, healthcare providers, and insurance companies.
  • Excellent organizational abilities to manage prior authorization requests and clinic chats efficiently.
  • Proficiency in using relevant software and systems for prior authorization submissions and documentation.

Working Hours

Must be available between 8:30 AM - 7:00 PM CST for a standard 8.5-hour shift.



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