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Healthcare Access Specialist II
2 months ago
The Patient Access Representative II plays a crucial role in the healthcare system by engaging directly with patients through both telephonic and face-to-face interactions. This position operates under general supervision to manage a variety of moderately complex medical front office functions.
Key Responsibilities- Facilitate patient access to services by providing exceptional customer service.
- Handle inquiries related to patient services, insurance, and healthcare operations.
- Assist in the coordination of patient appointments and ensure accurate information is communicated.
- Support business operations within a hospital or clinic environment.
The ideal candidate will possess strong communication skills and a commitment to delivering quality patient care. Experience in a healthcare setting is preferred, along with familiarity with insurance processes and patient service protocols.
