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Care Coordination Specialist

3 weeks ago

Loveland, Colorado, United States Hire With Ease Full time

Job Summary:

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This Patient Care Coordinator role at The Hearing Place requires a highly organized and empathetic individual who can provide exceptional care to patients with hearing loss, tinnitus, and other hearing-related conditions.

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Key Responsibilities:

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  • Serving as the primary point of contact for patients, guiding them through the new patient process and managing ongoing services.">
  • Maintaining a clean and professional front desk area, ensuring our clinic reflects a positive, caring atmosphere.">
  • Handling inbound and outbound phone calls with empathy and clarity, ensuring all patients feel heard and valued.">
  • Performing administrative tasks, including constructing and maintaining patient files, chart notes, audiograms, legal documents, and correspondence.">
  • Managing hearing aid orders, payments, and patient invoices efficiently.">
  • Assisting with various administrative tasks to support the smooth operation of the office.">

Requirements:

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  • A minimum of 3+ years in a professional customer service or administrative role.">
  • Experience in retail sales, sales support, or marketing communications is preferred.">
  • Technical proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook, and internet search engines.">
  • Bi-lingual in Spanish is a plus.">

Benefits:

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  • A starting salary of $17.50 per hour, negotiable based on skills and experience.">
  • Ongoing benefits include PTO, Holidays, and 401k.">
  • A dynamic work environment with opportunities for growth and development.">

How to Apply:

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Apply now to join our team at The Hearing Place and become part of our mission to enhance the quality of life for our patients.