Service Leader
4 weeks ago
Service Leader Role Summary
The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized line and providing excellent customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Maintain a clean and organized line, ensuring that all equipment is functioning properly
- Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner
- Lead and motivate the restaurant team, providing guidance and support as needed
- Monitor and maintain food safety and quality control standards, ensuring that all food is prepared and served safely and to the highest quality standards
- Assist with training and development of new team members
Requirements:
- Previous experience in a restaurant or food service environment
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Knowledge of food safety and quality control standards
- Ability to lift up to 50 pounds and stand for long periods of time
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