Receiving Assistant
10 hours ago
Job Summary:
We are seeking a highly motivated and detail-oriented Receiving Assistant to join our team at Natural Grocers. As a Receiving Assistant, you will play a critical role in ensuring the smooth operation of our receiving department, providing exceptional customer service, and maintaining a clean and organized back room.
Key Responsibilities:
- Assist the Receiving Manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
- Scan all incoming and outgoing products.
- Stage products for efficient delivery to the sales floor.
- Process POs, RPOs, mispicks, invoices, and paperwork timely and accurately.
- Research and process all discrepancies.
- Communicate with department managers regarding delivery issues and vendor out-of-stocks.
- Follow up on special orders.
- Operate a forklift and pallet jack as required.
- Maintain a clean and organized back room.
- Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
- Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
- Maintain the safety and security of customers and employees.
- Assist in training and monitoring of department personnel, including assigning and following up on tasks.
- Take the initiative to provide additional help and backup in the store and provide store backup on the sales floor when receiving duties are complete.
- Answer customer questions per company standards and policies.
- Continually increase product knowledge.
- Use SAP and inventory management software, email, and utilize other IS programs as needed.
Requirements:
- High School diploma, GED, or equivalent preferred.
- 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
- 1 year of experience supervising others preferred.
- Ability to obtain forklift certification.
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
- Ability to manage changing priorities and stay focused with the task at hand.
- Possess a sense of urgency in the completion of tasks.
- Possess excellent customer service skills.
- Highly organized with great attention to detail.
- Ability to take direction and follow through.
- Must be cashier trained and able to count currency.
- Proficient in MS Word, Excel, and Outlook.
Benefits:
Natural Grocers offers a comprehensive benefits package, including:
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
- Full-Time Crew Members (30+ hours/week)
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company-paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Physical Capabilities and Environmental Demands:
Natural Grocers is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service and maintaining a clean and organized work environment, we encourage you to apply for this exciting opportunity.
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