Document Processing Specialist

3 weeks ago


Orlando, Florida, United States UNITED STATES IMMIGRATION ASSISTANCE LLC Full time

**Job Overview:**

UNITED STATES IMMIGRATION ASSISTANCE LLC is seeking a highly organized and detail-oriented Document Processing Specialist to join their team. This role is responsible for accurately inputting and organizing customer-provided information and supporting documents into applications, maintaining comprehensive records in CRM and cloud software, and facilitating clear communication with translators and other agents.

Key Responsibilities:

  • Accurately input information from customer-provided documents into relevant applications and internal systems, ensuring all data entries are complete and correct.
  • Organize and manage supporting documents, maintaining a clear and orderly filing system that enables quick and accurate retrieval.
  • Record all relevant customer information, communications, updates, and interactions in the CRM software, ensuring up-to-date and accurate customer records.
  • Maintain consistent communication with translators, agents, and other relevant stakeholders to facilitate seamless document processing and application completion.
  • Assist with organizing and compiling required documentation for customer applications, ensuring all necessary paperwork is complete and correctly processed.

Requirements:

  • Prior experience in document management, data entry, customer service, or CRM software utilization is preferred but not required.
  • Comfort with using data entry software, CRM systems, and office applications (e.g., Microsoft Office Suite).
  • Organizational skills, attention to detail, and ability to maintain efficient workflows to ensure customer support and document accuracy.
  • Effective communication skills to interact with translators, customers, and other agents.

Compensation and Benefits:

  • Estimated salary: $45,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment that encourages teamwork and collaboration.

About UNITED STATES IMMIGRATION ASSISTANCE LLC:

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. We offer a dynamic and inclusive work environment that values employee growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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