Document Processing Specialist
3 weeks ago
**Job Overview:**
UNITED STATES IMMIGRATION ASSISTANCE LLC is seeking a highly organized and detail-oriented Document Processing Specialist to join their team. This role is responsible for accurately inputting and organizing customer-provided information and supporting documents into applications, maintaining comprehensive records in CRM and cloud software, and facilitating clear communication with translators and other agents.
Key Responsibilities:
- Accurately input information from customer-provided documents into relevant applications and internal systems, ensuring all data entries are complete and correct.
- Organize and manage supporting documents, maintaining a clear and orderly filing system that enables quick and accurate retrieval.
- Record all relevant customer information, communications, updates, and interactions in the CRM software, ensuring up-to-date and accurate customer records.
- Maintain consistent communication with translators, agents, and other relevant stakeholders to facilitate seamless document processing and application completion.
- Assist with organizing and compiling required documentation for customer applications, ensuring all necessary paperwork is complete and correctly processed.
Requirements:
- Prior experience in document management, data entry, customer service, or CRM software utilization is preferred but not required.
- Comfort with using data entry software, CRM systems, and office applications (e.g., Microsoft Office Suite).
- Organizational skills, attention to detail, and ability to maintain efficient workflows to ensure customer support and document accuracy.
- Effective communication skills to interact with translators, customers, and other agents.
Compensation and Benefits:
- Estimated salary: $45,000 - $60,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive work environment that encourages teamwork and collaboration.
About UNITED STATES IMMIGRATION ASSISTANCE LLC:
We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. We offer a dynamic and inclusive work environment that values employee growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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