Banking Professional

4 days ago


Bloomington, Illinois, United States Trustar Bank Full time
Job Opportunity at Trustar Bank

Trustar Bank is seeking an experienced Banking Professional to provide high-quality customer service as a cross-trained new accounts representative. The ideal candidate will be responsible for owning the entire customer experience, following established policies and procedures, and ensuring that clients feel welcome in the branch.

Key Responsibilities:

  • Represent the Bank to customers in a courteous and professional manner, providing prompt, efficient, and accurate service while establishing a rapport with clients.
  • Process client financial transactions in an accurate and timely manner, balancing daily transactions and cash in accordance with established Bank policy and procedures.
  • Ask open-ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services.
  • Provide timely and accurate responses to client inquiries, performing account opening and servicing with confidence and precision.
  • Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures.
  • Support the Branch in all sales, service, and community-related initiatives.

Requirements:

  • High school diploma or its equivalent.
  • At least one to two years of banking experience in a teller or new accounts position is preferred.
  • Able to perform each essential duty satisfactorily and successfully complete teller and new accounts training.

Estimated Salary: $55,000 - $65,000 per year, depending on experience. Benefits include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position in a professional environment. We are an equal opportunity employer.



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