Patient Service Representative
5 days ago
Central Ohio Primary Care is seeking a highly skilled Patient Service Representative to join our team at True Vine Family Medicine in Chillicothe, OH.
Job Summary:The Patient Service Representative is a key point of contact for patients and provides exceptional customer service from start to finish during their visit. This role works closely with patients, clinical teams, and business offices to ensure timely patient flow into exam rooms, accurate registration, and efficient check-out processes.
Key Responsibilities:- Ensure patients have a positive experience during their visit, whether in-person, telehealth, or over the phone.
- Communicate regularly with clinical staff to ensure patients and office needs are met.
- Greet patients and complete established check-in procedures upon arrival, including registration and insurance verification.
- Collect copays, deductibles, and/or outstanding balances.
- Responsible for checking patients out and scheduling follow-up appointments.
- Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner.
- Complete clerical tasks, including data entry, filing, scanning, and general support to all office personnel.
- Ensure confidentiality of patient data and stay up-to-date with HIPAA regulations.
- High School diploma or GED; or at least six (6) months of related healthcare experience.
- Preferred: 1 year of administrative experience in a healthcare-related setting.
- Preferred: Prior phlebotomy experience.
Central Ohio Primary Care offers a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
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Patient Service Representative
4 days ago
Chillicothe, Ohio, United States Central Ohio Primary Care Full timeJob Title: Patient Service RepresentativeCentral Ohio Primary Care is seeking a highly skilled Patient Service Representative to join our team at True Vine Family Medicine in Chillicothe, OH.Job Summary:The Patient Service Representative is a key point of contact for patients, providing exceptional customer service and ensuring a positive experience from...
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Patient Service Representative
2 weeks ago
Chillicothe, Ohio, United States Central Ohio Primary Care Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Central Ohio Primary Care's True Vine Family Medicine office in Chillicothe, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.Key ResponsibilitiesEnsure timely patient...
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Patient Service Representative
2 weeks ago
Chillicothe, Ohio, United States Central Ohio Primary Care Full timeJob SummaryCentral Ohio Primary Care is seeking a highly skilled Patient Service Representative to join our team at True Vine Family Medicine in Chillicothe, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.Key ResponsibilitiesPatient Check-In and Registration:...
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Patient Service Representative
1 week ago
Chillicothe, Ohio, United States Central Ohio Primary Care Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Central Ohio Primary Care's True Vine Family Medicine office in Chillicothe, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.Key ResponsibilitiesEnsure timely patient...
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