Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience.
Key Responsibilities- Customer Service: Greet members and guests, answer phones, and assist callers with various questions.
- Front Desk Activities: Check members in, tour and sign up new members, log amenities, and communicate updates and events.
- Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area, lobby, and facilities.
- Qualifications: High school diploma or equivalent, prior customer service experience preferred.
- Physical Demands: Ability to stand for prolonged periods, lift moderate weights, and perform CPR/AED certification.
At Planet Fitness, we're committed to creating a healthier planet and changing people's lives every day. As a Member Services Representative, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and creating a judgement-free zone for our members.
We offer a range of benefits, including medical, dental, and vision insurance, PTO, and a free Black Card membership. If you're looking for a rewarding career with opportunities for growth and development, join our team today"}
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