Strategic Operations Excellence Lead
3 weeks ago
The Judge Group is seeking a highly skilled Strategic Operations Excellence Lead to join our team. This is an exciting opportunity for a seasoned professional to drive operational excellence and lead strategic initiatives.
Key ResponsibilitiesThe Strategic Operations Excellence Lead will be responsible for managing a small team focused on benchmarking and replication of best practices as well as data analytics to identify improvement opportunities across the organization. Key responsibilities include:
- Developing and implementing a standard framework to systematically identify, define, prioritize, and follow up activities towards achieving company strategic plans.
- Supporting the development of 5-year strategic planning to improve key corporate metrics such as affordability, reliability, customer satisfaction, and safety.
- Driving development and further improvement of operating mechanisms, including CI training materials at different levels of complexity.
- Tracking program deliverables and achievement of key milestones, highlighting risks, and ensuring timely and accurate reporting.
To be successful in this role, you will need to have:
- A Bachelor's or Master's degree in Business Administration, Engineering, or a related discipline.
- At least 7 years of experience implementing CI practices through Lean and Six Sigma methods within the service industry.
- Proven experience leading Kaizen events and DMAIC projects with tangible results on process improvements.
- Strong interpersonal, change management, and conflict resolution skills.
- Lean Six Sigma certification at a Master Black Belt level from a recognized institution.
Desirable qualifications include:
- Leadership experience implementing/deploying CI programs.
- Use of complex data to identify opportunities and offer solutions.
- Project Management certification (PMP).
- Formal Data Analytics training/certification.
The Judge Group offers a competitive salary range of $120,000 - $160,000 per year, depending on experience.
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