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Automotive Technical Service Manager

2 months ago


Wilson, North Carolina, United States Mr. Tire Auto Service Centers Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Technical Service Manager to join our team at Mr. Tire Auto Service Centers. As a Technical Service Manager, you will be responsible for leading our service team and ensuring that our guests receive exceptional service and repairs on their vehicles.

Key Responsibilities
  • Lead the Service Team: Supervise and train our service technicians to ensure they have the skills and knowledge to perform high-quality repairs and maintenance on our guests' vehicles.
  • Guest Satisfaction: Ensure that our guests receive exceptional service and repairs, and that their vehicles are returned to them in a safe and reliable condition.
  • Operational Efficiency: Oversee the efficient and productive operation of our service bays, ensuring that our guests' vehicles are repaired and maintained in a timely manner.
  • Quality Control: Conduct regular audits to ensure that our service technicians are performing repairs and maintenance to the highest standards.
  • Training and Development: Provide ongoing training and development opportunities to our service technicians to ensure they have the skills and knowledge to perform complex repairs and maintenance.
Requirements
  • Experience: 4+ years of experience as an automotive technician or in a leadership role in the automotive industry.
  • Certifications: 2+ ASE automotive certifications.
  • Education: High school or GED equivalent.
  • Skills: Strong leadership and communication skills, ability to work with hands overhead, stand for long periods, and lift 50 lbs.
Benefits
  • Competitive Salary: Based on experience.
  • Benefits Package: Health insurance, dental insurance, 401K retirement plan with company match, paid vacation, paid holidays, employee discounts, and career development opportunities.
Why Join Our Team?

At Mr. Tire Auto Service Centers, we are committed to providing our guests with exceptional service and repairs. We offer a competitive salary and benefits package, as well as opportunities for career development and advancement. If you are a motivated and experienced automotive technician looking for a new challenge, we encourage you to apply for this exciting opportunity.