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Solar Lead Generator

2 months ago

Monterey Park California, United States BDS Connected Solutions, LLC. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Solar Lead Generator. In this role, you will be the first point of contact for customers within a major retailer, assisting in scheduling solar consultation appointments for our client's solar services.

Key Responsibilities
  • Warmly greet customers and provide detailed information about solar consultation services
  • Engage with customers to understand their interests and schedule appointments for solar consultations
  • Accurately log and confirm all scheduled appointments and assist customers with scanning a QR code to open a webpage
  • Complete daily reports in BDS Insight Center to ensure proper timekeeping and reporting
  • Log into the vendor portal upon arrival
  • Maintain high levels of customer satisfaction through excellent service
  • Adhere to established attendance and punctuality standards
  • Complete administrative tasks related to appointment scheduling efficiently and timely
  • Other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • At least 6 months of retail sales experience or customer service required; direct experience within the wireless or Solar field is a plus
  • Strong verbal communication skills
  • Excellent customer service skills
  • Self-motivated with the ability to work independently
  • Organized with strong attention to detail
  • Ability to adapt to changing environments and customer needs
  • Must possess and be proficient in using a smartphone
  • Reliable transportation is required
What We Offer
  • Weekly pay and early wage access - get paid when you need it
  • 401(k) with employer match
  • Paid sick time
  • Paid training
  • Employee assistance program
  • Employee discounts
  • Referral bonus
  • Opportunity to work with a growing company that actively rewards and promotes its employees

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.