Network Operations Engineer

3 weeks ago


Austin, Texas, United States Apogee, A Boldyn Networks Company Full time

At Apogee, A Boldyn Networks Company, we're looking for a skilled NOC Engineer to join our team. This role is a great opportunity for an experienced IT professional to take their career to the next level.

Job Overview

We're seeking a highly motivated individual with a strong background in network engineering and operations. The successful candidate will be responsible for troubleshooting and resolving complex network outages, as well as providing exceptional customer service to our clients.

The salary range for this position is $55,000-$75,000 per year, depending on experience. Our company offers a comprehensive benefits package, including health insurance, a monthly technology stipend, and career development programs.

About the Job
  • Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions
  • Use established policies and procedures to provide timely and accurate ticket updates
  • Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems
  • Provide end-to-end network documentation
  • Participate in an on-call rotation with other NOC engineers
About You

We're looking for someone who is passionate about problem-solving, self-development, and technical aptitude. If you have a strong understanding of the NOC's escalation, incident management, and change management processes and procedures, and if you have knowledge of large enterprise and campus LANs, Wi-Fi/WLANs, TCP/IP, IP addressing, telnet, SSH experience, then we'd love to hear from you



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