Banquet Server

2 weeks ago


Las Cruces, New Mexico, United States Heritage Hotels & Resorts Full time
Job Summary

Heritage Hotels & Resorts is seeking a skilled Banquet Server to join our team at the Hilton Garden Inn in Las Cruces, NM. As a Banquet Server, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities
  • Work under the direction of Food & Beverage Leadership/General Manager to ensure seamless service delivery.
  • Communicate daily with restaurant leadership regarding job assignments and required timeframe.
  • Maintain a positive and professional approach with coworkers and guests.
  • Comply with nutrition and sanitation regulations and safety standards at all times.
  • Deliver refined, seamless service to guests, answering menu questions and offering recommendations to create a memorable dining experience.
  • Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages.
  • Resolve issues for guests in a professional and timely manner.
  • Handle all checks and cash according to procedures; accurately prepare tip reporting paperwork on time.
  • Maintain cleanliness and professional presentation of the dining area.
  • Roll silverware, set up food stations or dining areas to prepare for the next shift or for large parties.
  • Attend required training sessions or meetings.
  • Ensure that food comes out simultaneously, in high quality and in a timely fashion.
Benefits
  • Part-time employees receive: Dental, Vision, and 401k.
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, and 401k.
Requirements
  • Current New Mexico Food Handler Certification and Alcohol Server Certification required.
  • Ability and willingness to work flexible hours, including weekends, holidays, and late nights.
  • Ability to work on your feet in a humid kitchen environment for eight hours or more.
  • Must be able to lift/push/reach for/carry 10+ pounds frequently.
  • Excellent verbal communication and ability to multitask.
  • 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred.
  • High school diploma or equivalent experience/training.


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