Part Time Front End Manager

1 week ago


Altoona, Pennsylvania, United States Joann Full time

Job Summary

We are seeking a highly motivated and customer-focused Part Time Front End Manager to join our team at Joann. As a key member of our store team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring seamless store operations.

Key Responsibilities

  • Customer Experience
    • Provide personalized service to customers, ensuring their needs are met and exceeded.
    • Engage with customers to understand their project needs and provide expert advice on products and services.
    • Utilize advanced product knowledge to drive sales and increase customer satisfaction.
  • Store Operations
    • Assist in maintaining a clean and organized store environment, including receiving and stocking merchandise.
    • Process customer transactions accurately and efficiently, ensuring a positive checkout experience.
    • Collaborate with the store management team to achieve sales goals and improve store performance.
  • Team Leadership
    • Lead and motivate a team of sales floor associates to achieve sales goals and provide exceptional customer service.
    • Provide coaching and feedback to team members to improve performance and skills.
    • Assist in training new team members and ensure they are equipped to provide excellent customer service.

Requirements

  • High school diploma or equivalent required.
  • 1+ year of supervisory experience in a customer-centric environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical ability to stand for long periods, lift up to 49 pounds, and perform other duties as required.

What We Offer

  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Team member discount on Joann products and services.
  • Medical, dental, and vision benefits.
  • Paid time off and sick leave.


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