Current jobs related to Senior Incident Response Specialist - Bloomington, Illinois - Axxum Technologies

  • Medication Aide

    1 month ago

    Bloomington, Illinois, United States Sunrise Senior Living Full time

    Job Title: Medication Aide - Senior Care SpecialistAt Sunrise Senior Living, we are seeking a highly skilled Medication Aide to join our team. As a Medication Aide, you will play a vital role in ensuring the highest quality of care for our residents by administering medications and treatments in a safe and organized manner.Responsibilities:Administer...

  • IT Support Specialist

    1 month ago

    Bloomington, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness Job DescriptionAunt Martha's Health and Wellness is committed to delivering exceptional care and wellness services to our communities. We are seeking a highly skilled and dedicated IT Support Specialist to join our team.Job SummaryThe IT Support Specialist will provide technical assistance and support to Aunt Martha's staff,...

  • Customer Support Specialist II

    4 weeks ago

    Bloomington, Illinois, United States Procurement Partners LLC Full time

    Job DescriptionAbout UsProcurement Partners is a leading provider of procure-to-pay software solutions for the healthcare industry. Our innovative technology helps organizations automate their purchasing, inventory management, invoicing, and payments processes. About the RoleThis position is responsible for providing advanced technical support to customers...

  • Activity Coordinator

    4 weeks ago

    Bloomington, Illinois, United States Sunrise Senior Living Full time

    Activity Coordinator Opportunity at Sunrise Senior LivingWe are seeking a skilled Activity Coordinator to join our team at Sunrise Senior Living. As a key member of our community, you will be responsible for maintaining a balanced resident-centered activity program that promotes engagement and socialization among our residents.Key Responsibilities:Assist in...

  • Sales and Marketing Professional

    6 days ago

    Bloomington, Illinois, United States Sunrise Senior Living Full time

    Job SummaryWe are seeking a highly motivated Sales and Marketing Professional to join our team at Sunrise Senior Living. This individual will be responsible for supporting the marketing and sales planning and execution for assigned communities.About UsSunrise Senior Living is a leading provider of senior living communities, offering a comprehensive range of...

  • Strategic Intelligence Research Specialist

    4 hours ago

    Bloomington, Illinois, United States Orbis Operations Full time

    Job OverviewOrbis Operations is seeking an experienced Strategic Intelligence Research Specialist to lead all source research for a client in the US Intelligence Community.The ideal candidate will have the opportunity to demonstrate intellectual agility, all source analysis, and research acumen by leading data collection and data analysis activities to...

  • IT Support Specialist

    1 month ago

    Bloomington, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness is committed to delivering exceptional care and support to our communities. As a key member of our team, the IT Support Specialist will play a vital role in ensuring the smooth operation of our IT systems and services.Key Responsibilities:Provide exceptional customer service to Aunt Martha's staff, resolving IT-related...

  • Senior Cloud Engineer

    4 weeks ago

    Bloomington, Illinois, United States Mindlance Full time

    Job Title: Senior Cloud EngineerJob Summary:Mindlance is seeking a skilled Senior Cloud Engineer to join our team. As a Senior Cloud Engineer, you will be responsible for designing, implementing, and maintaining cloud-based systems and applications. You will work closely with our development team to ensure seamless integration and deployment of cloud-based...

  • Senior DevOps Security Architect

    2 weeks ago

    Bloomington, Illinois, United States Zachary Piper Solutions Full time

    Piper Companies is seeking a Senior DevOps Security Architect to lead the configuration and deployment of security infrastructure for the company. The Senior DevSecOps Engineer will develop and implement solutions to address infrastructure and security requirements, including creating and implementing CICD solutions and publishing DevSecOps best...

  • Senior Network Architect

    1 month ago

    Bloomington, Illinois, United States QinetiQ U.S. Full time

    Job Title: Senior Network EngineerWe are seeking a highly skilled Senior Network Engineer to join our team at QinetiQ U.S. This individual will be responsible for designing, implementing, and troubleshooting complex network infrastructure.Key Responsibilities:Collaborate with cross-functional teams to develop and implement network architectureTranslate...

  • Enterprise IT Support Specialist

    1 month ago

    Bloomington, Illinois, United States ManTech Full time

    Job Summary:ManTech is seeking a highly motivated and customer-oriented Enterprise IT Support Officer to join our team of IT support professionals. In this role, you will be responsible for providing remote incident response and support to our clients.Key Responsibilities:Use ITIL-based processes to streamline the receipt, triage, categorization, action, and...

  • Senior Elasticsearch Engineer

    4 weeks ago

    Bloomington, Illinois, United States Leading Path Consulting Full time

    Job Title: Senior Elasticsearch EngineerJob Summary:We are seeking a highly skilled Senior Elasticsearch Engineer to join our team at Leading Path Consulting. As a key member of our team, you will be responsible for designing, developing, configuring, supporting, and maintaining Elasticsearch clusters. Your expertise in Elasticsearch and related technologies...

  • Senior Lead Software Engineer, DevOps Specialist

    1 month ago

    Bloomington, Illinois, United States Capital One Full time

    Job SummaryCapital One is seeking a Senior Lead Software Engineer, DevOps to lead a portfolio of diverse technology projects and a team of developers with deep experience in machine learning, distributed microservices, and full stack systems. The ideal candidate will have a passion for staying on top of tech trends, experimenting with and learning new...

  • Senior Java Fullstack Developer

    1 month ago

    Bloomington, Illinois, United States Pyramid Consulting Full time

    Job Opportunity:We are seeking a skilled Senior Java Full Stack Developer to join our team at Pyramid Consulting, Inc. This is a full-time opportunity with long-term potential and is located in a hybrid setting.Key Responsibilities:As a Senior Java Full Stack Developer, you will be responsible for designing and developing applications and web services using...

  • Program Security Specialist

    1 month ago

    Bloomington, Illinois, United States Global Resource Solutions Full time

    Global Resource Solutions, Inc. (GRS) is seeking a highly skilled and detail-oriented individual for the position of Program Security Specialist.Job Description:Summary: The Program Security Specialist will provide multi-discipline security support for one or more of the customer's Special Access Programs (SAPs) and multi-discipline analysis for Collateral,...

  • Senior Cloud Architect

    1 month ago

    Bloomington, Illinois, United States Axxum Technologies Full time

    Job Title: Senior Cloud ArchitectWe are seeking a highly skilled and experienced Senior Cloud Architect to join our team at Axxum Technologies. As a key technical leader, you will be responsible for designing and implementing innovative cloud solutions that integrate Salesforce with Azure, leveraging the full potential of both platforms.Key...

  • Senior Platform Engineer

    1 month ago

    Bloomington, Illinois, United States Capital One Full time

    Job Title: Senior Platform EngineerCapital One is seeking a highly skilled Senior Platform Engineer to join our team. As a key member of our HR Technology team, you will play a critical role in advancing our Human Resource Technology ecosystem and culture of technical excellence.Key Responsibilities:Collaborate with product owners to understand desired...

  • Contract Support Specialist

    4 weeks ago

    Bloomington, Illinois, United States Torin Consulting, Inc. Full time

    Torin Consulting, LLC is seeking a Contract Support Specialist to handle administrative tasks and transactions for USG acquisition officers located in contracting offices throughout the Northern Virginia area.Responsibilities:• Administrative Contract Modifications: The selected candidate will support the execution of administrative modifications to...

  • Senior Enterprise Risk Management Professional

    3 weeks ago

    Bloomington, Illinois, United States ST2 ManTech Advanced Systems Intl Full time

    At ST2 ManTech Advanced Systems Intl, we are seeking a Senior Enterprise Risk Management Professional to join our team in the DMV area, with opportunities also available in the Washington, DC area and Northern Virginia and Maryland. As a key member of our diverse team, you will help protect our national security while working on innovative projects that...

  • Senior Energy Analyst

    1 month ago

    Bloomington, Illinois, United States The Rehancement Group Full time

    Job SummaryThe Rehancement Group, Inc. is seeking an experienced Operational Energy Senior Analyst to provide support to the Office of the Deputy Assistant Secretary of Defense for Energy Resilience and Optimization (ODASD(ER&O)).Key ResponsibilitiesInstitutionalize lessons learned for future operations and analyze logistics, supply, and other systems to...

Senior Incident Response Specialist

1 month ago

Bloomington, Illinois, United States Axxum Technologies Full time
Job Description

As a Senior Incident Response Analyst at Axxum Technologies, you will play a critical role in providing front-line support to our clients. Your responsibilities will include leveraging our service desk ticketing system, telephone, and email communications to provide timely and effective responses to internal and external mission partners.

Key Responsibilities:

  • Provide effective front-line support to clients
  • Support the service desk shift lead in operational activities
  • Interact with the government Program Manager for the service desk regarding operational issues
  • Ensure timely and effective response to internal and external mission partners
  • Follow the appropriate incident escalation and reporting procedures
  • Seek to improve the quality, productivity, and culture of the service desk environment
  • Coordinate distribution of incidents and service requests within the ticketing system
  • Conduct effective shift transition actions and procedures

Requirements:

  • Must be customer and detail oriented and possess good decision-making ability
  • Knowledge and understanding of customer service techniques
  • Preferred qualifications or skills:
  • Experience working with a customer service-oriented environment
  • Experience providing service desk/call center support
  • Knowledge of Microsoft Office suite
  • Experience in using the Remedy ticketing suite
  • Exceptional communication skills
  • GCIA, GCIH, GMON, GDAT, Splunk Core Power User, and a minimum of 7 years related experience

Benefits:

  • Generous benefits package including health insurance, paid vacation, disability, and life insurance
  • Opportunity to work with a dynamic team of professionals
  • Chance to make a meaningful impact in the cybersecurity industry

How to Apply:

Please visit our Careers Page to review all current job postings and instructions on the application process.