Human Services Technical Assistant
3 days ago
At Tri-County Human Services, we are committed to delivering exceptional services to our clients. We believe that every individual deserves to be treated with dignity and respect, and we strive to create a welcoming and inclusive environment for all.
We are seeking a highly skilled Human Services Technical Assistant to join our team. In this role, you will provide administrative support to our staff, answer incoming telephone calls, and perform other tasks as required.
We offer a competitive salary of $45,000 per year, plus benefits and opportunities for professional growth and development.
To be successful in this role, you will need to have a high school diploma or equivalent, and at least two years of secretarial/clerical experience. You should also be proficient in Microsoft Windows, Microsoft Word, and Excel.
Duties and Responsibilities
- Answering incoming telephone calls and responding to program questions from callers.
- Producing reports from internal software programs and databases, correspondence, and other items as requested by the Program Supervisor or Program Coordinator.
- Entering information into the electronic health record, including patient chart setup, setting up person served billing records, entering charges/payments, and writing off unpaid balances per agency policy.
- Providing information and answering questions about the agency when phone calls or written inquiries are received regarding same.
- Assisting in preparing shift schedules for the Human Services Technicians and/or the nursing staff as assigned by Program Supervisor.
- Performing other duties as required to ensure the smooth operation of the agency.
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