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Healthcare Operations Director
2 months ago
Job Summary
We are seeking a highly skilled and experienced Practice Operations Manager to join our team at Women's Care. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our medical practices, ensuring seamless delivery of high-quality patient care and exceptional customer service.
Key Responsibilities
- Manage and coordinate the activities of our medical practices, including staff supervision, patient flow, and operational efficiency.
- Develop and implement process improvements to enhance patient satisfaction, reduce wait times, and increase productivity.
- Collaborate with our clinical teams to ensure regulatory compliance, quality patient care, and effective communication.
- Partner with our leadership team to drive business growth, improve operational efficiency, and enhance patient engagement.
- Manage and maintain accurate records, reports, and data to inform business decisions and drive continuous improvement.
- Develop and implement training programs to enhance staff skills and knowledge, ensuring they are equipped to deliver exceptional patient care and service.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive business growth.
- Represent Women's Care at external meetings and events, promoting our brand and values.
Requirements
- Bachelor's degree in a related field, such as healthcare administration or business.
- Minimum 3 years of experience in healthcare operations, with a proven track record of success in managing medical practices.
- Strong leadership and management skills, with the ability to motivate and inspire teams to deliver exceptional results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, patients, and external partners.
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
Why Join Women's Care?
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. As a member of our team, you will be part of a dynamic and supportive organization that is dedicated to improving the health and well-being of women and their families.