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Senior Inbound Product Manager
2 months ago
Company Overview:
ServiceNow, established in 2004 by visionary engineer Fred Luddy in San Diego, California, has evolved into a global leader in providing innovative AI-driven technology solutions. With a client base of over 8,100, including 85% of the Fortune 500, our intelligent cloud platform integrates people, systems, and processes to enable organizations to work smarter and more efficiently.
Role Summary:
As a Senior Inbound Product Manager, you will play a pivotal role in shaping the future of our products and enhancing customer experiences. In an era where technology is rapidly evolving, our customers demand seamless digital interactions. You will be instrumental in developing next-generation products and capabilities that redefine user experiences.
Key Responsibilities:
- Discover: Take charge of essential business functions or market segment features. Engage with various internal stakeholders and customers to gather requirements and understand business needs.
- Build: Assess technical feasibility and define requirements in collaboration with engineering teams. Ensure our products and APIs support necessary use cases across our offerings.
- Launch: Oversee product delivery from initial concept to ongoing releases, resolving technical challenges and ensuring timely delivery.
- Iterate: Continuously monitor product performance and make necessary adjustments to meet business objectives.
Qualifications:
To excel in this position, candidates should possess:
- 8+ years of experience in product management or related roles within a commercial software environment.
- A strong passion for technology and a commitment to enhancing user experiences.
- Proven ability to make data-driven decisions and craft strategic visions.
- Experience working in a collaborative, Agile environment.
- Excellent communication skills, capable of presenting solutions to diverse audiences.
This role requires a proactive individual who thrives in a dynamic environment and is eager to drive transformational change.
