Senior Manager, Product Management

5 days ago


Chicago, Illinois, United States Capital One Full time

About the Role

Capital One is seeking a highly skilled Senior Manager, Product Management to lead the Card Core Platforms team. As a key member of our product organization, you will be responsible for defining the roadmap that will enable our new and well-managed customer experiences and capabilities, leveraging the latest innovations.

Key Responsibilities

  • Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long-term vision for your product.
  • Turn customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
  • Own and prioritize the long-term product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure success.
  • Define KPIs for your product and be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates.
  • Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver, always looking to ensure you're using the best tool for the job.
  • Rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams.
  • Be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.

Requirements

  • Bachelor's Degree or military experience.
  • At least 5 years of experience in digital product management.
  • Preferred qualifications include a Bachelor's Degree in Computer Science or Engineering, MBA or Master's degree, 3+ years of experience in Agile product management, and experience translating business strategy and analysis into consumer-facing digital products.

About Capital One

Capital One is a financial services company that offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. We are an equal opportunity employer committed to diversity and inclusion in the workplace.


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