IT Infrastructure Specialist

4 days ago

Tallahassee, Florida, United States CTI Consulting Full time
Job Summary

We are seeking an experienced Systems Administrator to join our team at CTI Consulting. The successful candidate will be responsible for implementing, maintaining, and optimizing our organization's infrastructure systems and network.

Key Responsibilities
  • Administer a Windows-dominant server environment, including some Linux-based servers.
  • Troubleshoot complex hardware and software issues, taking appropriate corrective actions.
  • Monitor and troubleshoot network performance, resolving issues such as internet bandwidth problems, ISP issues, and firewall/router changes.
  • Administer a Fortinet-based network.
  • Plan, develop, and execute implementation strategies for software installations and upgrades to operating systems and layered software packages.
  • Provide administration for a hybrid local Active Directory and Microsoft 365 (Entra) tenant management environment.
  • Administer a Veeam backup environment, ensuring data protection and recovery readiness.
  • Provide knowledge and guidance to technicians as needed to support issue resolution.
  • Perform disaster recovery tests as directed, ensuring system resilience and recovery capability.
  • Provide Tier 2 and Tier 3 level support for user issues, delivering timely and effective resolutions.
  • Produce, maintain, and update detailed technical documentation.
  • Provide on-call support and perform scheduled maintenance during off-hours as required.
  • Ensure workstation and server data integrity and uniformity by implementing standard software and hardware solutions.
Requirements
  • Ability to efficiently leverage vendor support and collaborate with team members to find resolutions within expected SLAs.
  • Excellent troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
  • Strong communication skills, both verbal and written, with the ability to clearly convey technical concepts to non-technical users.
  • Ability to work independently, managing tasks and projects with minimal supervision.
  • Ability to follow complex instructions and communicate technical ideas and issues clearly to non-technical users.
  • Ability to work well in a high-pressure environment, set and change priorities quickly, and maintain an orderly project completion process.
  • Experience with Windows Server infrastructure services, including DHCP, DNS, Authentication, Active Directory, Group Policy, Intune, Certificate Services, etc.
  • Solid understanding of TCP/IP network fundamentals and related equipment (firewalls, switches, routers, etc.).
  • Experience with PowerShell scripting and the ability to use it effectively for maintenance and task automation.
  • Reliable transportation is required for daily/weekly travel among branches.
  • Ability to lift up to 50 pounds as moving equipment is routine; includes carrying, pushing, and/or pulling equipment and/or devices, and the ability to climb, stoop, kneel, crouch, and/or crawl.
  • Bachelor's degree in a related field with at least two years administration experience or an equivalent combination of education, certifications, and technical experience supporting Windows environments.
Preferred Qualifications
  • Two years of network/systems administrator experience
  • Certifications such as CompTIA Network+, MCSA, or equivalent.
  • Experience with Hyper-V or similar virtualization technologies.
  • Advanced knowledge of cybersecurity practices and tools.
  • Familiarity with Fortinet networking equipment.
Compensation

We provide market-driven base pay, based on skills, abilities, and level of experience. Individual salaries will be market competitive and based on a candidate's unique set of skills and experience. The range for this position is $60,000 to $75,000 per year. A new employee in this position can expect to be at about the 25% percentile of the pay range.

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