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Customer Service Representative

2 months ago

Cabot, Arkansas, United States Grant Pryor - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing them with exceptional service and support.

Responsibilities
  • Establish and maintain customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Identify customer needs and market appropriate products and services to meet those needs.
What We Offer
  • A competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Growth potential and opportunities for advancement within our agency.
Requirements
  • A strong interest in marketing products and services based on customer needs.
  • Excellent communication skills, both written and verbal.
  • A people-oriented approach with a focus on building strong relationships.
  • Detail-oriented with a proactive approach to problem-solving.
  • The ability to learn and adapt to new computer functions.
  • A team player with a willingness to work collaboratively.
About Our Agency

We are a growing agency with a passion for delivering exceptional service to our customers. We are committed to creating a positive and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.