Customer Experience Associate

2 weeks ago


Baxter, Minnesota, United States MAG USA Inc. Full time

About Our Company

MAG USA Inc. is a leader in the automotive industry, known for its commitment to customer satisfaction and employee growth opportunities.

Compensation Package

We offer an attractive compensation package, including a salary range of $45,000 - $60,000 per year, depending on experience and performance.

Job Description

In this role as Customer Experience Associate, you will be responsible for providing exceptional customer service and support to our clients in the automotive sales process.

Key Responsibilities:

  • Respond to internet vehicle inquiries quickly and effectively
  • Answer incoming sales calls
  • Schedule appointments for our sales departments
  • Reach out to new and existing customers with offers and incentives
  • Engage in prospecting activities to drive sales growth

Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent communication skills, both verbal and written
  • A strong work ethic and ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and ability to learn new computer applications
  • Ability to secure a high percentage of appointments and handle objections
  • High reliability and drive to achieve results

Benefits

We offer a comprehensive benefits package, including medical insurance, dental insurance, vision plan, health savings account, cafeteria plan, life insurance, employer-sponsored 401(k), paid time off, and designated paid holidays.

About You

We are seeking a motivated and results-driven individual who is passionate about delivering exceptional customer experiences and driving sales growth in the automotive industry.



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