Vehicle Emergency Response Specialist

1 week ago


Colorado Springs, Colorado, United States The Auto Club Group Full time
Job Summary

We are seeking a skilled Vehicle Emergency Response Specialist to join our team at The Auto Club Group.

The successful candidate will be responsible for providing emergency roadside assistance to our members, troubleshooting vehicle issues, and delivering top-notch customer service.

We offer a competitive salary of $24.00 per hour, with opportunities for overtime pay and shift premiums.

In addition to a comprehensive benefits package, including medical, dental, and vision coverage, our employees also enjoy paid time off, company-paid holidays, and access to professional development opportunities.

About the Job
  • Respond to emergency calls and provide roadside assistance to AAA members, resolving vehicle issues in a timely and professional manner.
  • Service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service, and changing/inflating flat tires.
  • Arrange for or tow member's vehicle when the vehicle cannot be started or is unsafe to drive.
  • Ensure 100% member satisfaction by providing excellent customer service.
What We Offer
  • A competitive salary of $24.00 per hour.
  • Overtime pay and shift premiums.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Paid time off and company-paid holidays.
  • Access to professional development opportunities.


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