Insurance Customer Support Specialist
5 days ago
Joe Dufek Insurance Agency, Inc. is seeking a highly motivated and licensed Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them understand their insurance options.
**About the Role**
In this role, you will work closely with our experienced agents to provide personalized service to our clients. You will be responsible for answering customer inquiries, resolving issues, and providing education on insurance products and services. Your goal will be to build strong relationships with our customers and help them feel valued and supported.
**Responsibilities**
* Respond to customer inquiries and resolve issues promptly and professionally
* Provide education and guidance on insurance products and services
* Collaborate with agents to ensure seamless customer service
* Stay up-to-date on product knowledge and industry developments
* Work collaboratively with the team to achieve sales and customer satisfaction goals
**Requirements**
* Property & Casualty license (required)
* Life and Health license (required)
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong organizational and time management skills
* Self-motivated and proactive problem-solver
* Detail-oriented and able to learn computer functions quickly
**What We Offer**
* Competitive salary ($60,000 - $70,000 per year, based on experience)
* Opportunities for growth and advancement within the agency
* Comprehensive training and development programs
* A dynamic and supportive work environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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