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Customer Service Team Members

2 months ago

Canton, Ohio, United States Red Robin Full time

About Us

Red Robin is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We're a team of passionate individuals who are dedicated to making every guest feel welcome and valued.

Our Team

We're a diverse group of professionals who are committed to excellence in every aspect of our business. From our chefs to our servers, every member of our team plays a critical role in delivering our signature brand of hospitality.

Job Summary

We're seeking highly motivated and customer-focused individuals to join our Front of House team as Team Members. As a Team Member, you'll be responsible for providing exceptional customer service, managing cash and credit transactions, and maintaining a clean and safe working environment.

Responsibilities

  • Customer Service: Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages in a timely and accurate manner.
  • Cash Handling: Manage cash and credit transactions, including handling cash, operating a point-of-sale system, and making change.
  • Teamwork: Collaborate with other team members to ensure seamless service and maintain a clean and safe working environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to multitask and prioritize tasks.

Requirements

  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Communication: Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
  • Adaptability: Ability to adapt to changing situations and priorities, with a flexible and proactive approach.

What We Offer

  • Competitive Pay: Competitive hourly pay and opportunities for advancement.
  • Benefits: Medical, dental, and vision benefits, as well as a 401(k) retirement plan with a company match.
  • Training: Comprehensive training program to ensure success in your role.
  • Opportunities for Advancement: Opportunities for advancement and career growth within the company.

Why Join Our Team?

At Red Robin, we're passionate about delivering exceptional customer experiences and creating a positive work environment for our team members. If you're a motivated and customer-focused individual who is looking for a rewarding career in the hospitality industry, we encourage you to apply for this exciting opportunity.