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Renal Care Patient Support Specialist

2 months ago

Jennings, Louisiana, United States Dialysis Clinic Full time

Overview

At Dialysis Clinic, Inc., we are on the lookout for exceptional individuals who are passionate about delivering personalized care to patients battling chronic kidney disease. Our core mission emphasizes that patient care is the heart of our existence, and our dedicated team exemplifies this commitment in every interaction. We are seeking enthusiastic and empathetic professionals to provide high-quality patient support, along with offering comprehensive training, competitive compensation, excellent benefits, weekends off, and a positive, mission-focused environment.

Role of the Patient Care Technician

The Patient Care Technician (PCT/CCHT) plays a vital role in assisting patients with end-stage renal disease, working closely with clinical staff throughout the dialysis treatment process to ensure the delivery of prescribed therapies. Our PCTs are essential members of the interdisciplinary team, committed to providing safe care and achieving the highest quality outcomes for every patient.

Schedule: This is a float position; Full-time, four 10-hour shifts starting at 4:30 AM; weekends off; no overnight shifts.

Compensation: Pay ranges from $15 to $23 per hour, based on healthcare experience; prior experience is not mandatory. Mileage reimbursement is available for float positions.

Benefits:

  • Paid 12-week training with a mentor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no extra cost to employees
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments, illness, or medical leave
  • Retirement plans with a $.50 match for each contributed dollar, up to 8 percent
  • Education reimbursement
  • Employee assistance program
  • Wellness initiatives
  • And more

Responsibilities

What You Can Expect:

  • Actively engage in infection control, risk management, and patient education initiatives
  • Guide new patients through a comprehensive 120-day education plan
  • Monitor and document patient vital signs and machine readings during treatments
  • Work under the supervision of registered nurses
  • Set up and dismantle dialysis blood systems for treatment
  • Insert and remove patient access needles
  • Observe patients during dialysis, document any changes, and communicate concerns to the charge nurse
  • Calculate patient weight loss to achieve dry weight
  • Determine patient care priorities and organize workload accordingly
  • Maintain professional relationships while respecting patient privacy and rights
  • Manage and track inventory
  • Conduct laboratory work as required

Qualifications

Successful Candidates Bring:

  • Strong communication skills
  • A collaborative spirit to work with care teams
  • Problem-solving abilities

Education/Training:

  • High school diploma or GED is required
  • Previous healthcare experience is preferred but not essential
  • CNA, EMT, medical assistant, CNT, and/or phlebotomy skills are advantageous
  • DCI offers a comprehensive 3-month training program, including classroom sessions and one-on-one skills training
  • Dialysis experience is not necessary; job shadowing opportunities are available

DCI's Commitment:

Since our inception over 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. We invest in our care teams and support research to enhance kidney care and treatment options. Our holistic approach includes hemodialysis, home dialysis, and peritoneal dialysis, empowering patients to lead meaningful lives while delivering high-quality kidney care.

DCI is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer for Veterans and Individuals with Disabilities.