Restaurant Operations Manager
1 month ago
Job Summary: We are seeking a highly skilled and experienced General Manager to lead our restaurant team at Potomac Family Dining Group. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest service, and driving sales growth.
Key Responsibilities:- Restaurant Operations: Manage the overall restaurant operations, including front-of-house and back-of-house functions, to ensure seamless service delivery and high-quality food preparation.
- Guest Service: Foster a positive and welcoming atmosphere, ensuring prompt and friendly service to our guests, and addressing any concerns or complaints in a timely and professional manner.
- Team Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent performance and growth opportunities.
- Marketing and Sales: Develop and implement effective marketing strategies to drive sales growth, increase brand awareness, and attract new customers.
- Financial Management: Manage the restaurant's financial performance, including budgeting, forecasting, and controlling costs to achieve profitability.
- Education: Bachelor's degree in Business or related field.
- Experience: 3-5 years of restaurant management experience, preferably in a casual dining setting.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office and restaurant management software.
- Certifications: ServSafe Alcohol and Food Certification a plus.
The General Manager will work in a fast-paced restaurant environment, subject to wet floors, loud noises, and outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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