Head of Wholesale Operations Analytics Lead

1 week ago


Littleton, Colorado, United States DISH Network Full time
Job Summary

We are seeking a highly skilled and experienced Head of Wholesale Operations Analytics to join our team at DISH Network. As a key member of our operations leadership team, you will be responsible for leading a team of analysts in providing insights, analytics, and data-driven recommendations to optimize customer operations and enhance customer experiences.

Key Responsibilities
  • Develop and execute a comprehensive analytics strategy for customer operations, aligning with the organization's goals and objectives.
  • Identify key performance indicators (KPIs) and metrics to measure customer operations effectiveness, efficiency, and customer satisfaction.
  • Lead and manage a team of analysts, providing guidance, mentoring, and support in conducting data analysis, modeling, and reporting.
  • Analyze customer operations data to identify trends, patterns, and insights that impact customer satisfaction, operational performance, and business outcomes.
  • Develop and maintain dashboards, reports, and data visualizations to communicate key findings and performance metrics to stakeholders.
  • Provide actionable recommendations based on data analysis to drive process improvements, optimize resource allocation, and enhance customer experiences.
Requirements
  • Bachelor's degree in Business Analytics, Statistics, Data Science, or a related field. Master's degree is preferred.
  • Experience with wireless and telecom service is strongly preferred.
  • Proven experience in analytics, data analysis, and reporting, preferably in a telecom operations or service operations role.
  • Strong leadership and people management skills, with the ability to inspire and motivate a team.
  • Proficiency in data analysis tools and programming languages (e.g., SQL, Python, R) to manipulate, analyze, and visualize data.
  • Experience with data visualization tools (e.g., Tableau, Power BI) to create compelling visualizations and dashboards.
What We Offer

We offer a competitive salary range of $115,500.00/Year - $190,000.00/Year, as well as versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.



  • Littleton, Colorado, United States DISH Network L.L.C Full time

    Head of Go-to-Market OperationsAt DISH Network L.L.C, we're revolutionizing the way people connect. Our teams are reimagining connectivity through innovative platforms, business models, and ways of thinking. We're building a multi-brand wireless telco alongside DISH and its first-of-a-kind network to disrupt the retail market and deliver groundbreaking new...


  • Littleton, Colorado, United States DISH Network Full time

    Job Title: Head of Commercial Product OperationsJoin DISH Network, a leading provider of telecommunications services, as we seek a highly experienced Head of Commercial Product Operations to lead our product operations team. As a key member of our Wireless Technology organization, you will be responsible for driving the definition and implementation of...


  • Littleton, Colorado, United States DISH Full time

    Job Title: Head of Marketing ResearchJoin DISH, a leading provider of connectivity solutions, as we continue to reimagine the future of connectivity. As the Head of Marketing Research, you will play a critical role in shaping our market research programs and driving business growth.Job SummaryWe are seeking a seasoned marketing research professional to lead...


  • Littleton, Colorado, United States DISH Network L.L.C Full time

    Job SummaryAt DISH Network L.L.C, we're revolutionizing the way people connect and communicate. As the Senior Manager, Retention Analytics, you'll play a pivotal role in driving customer loyalty and revenue growth across our wireless brands. Reporting to the Director, Retention Analytics, you'll lead a team of retention and revenue professionals to develop...

  • Head Cashier

    3 weeks ago


    Littleton, Colorado, United States Sprouts Farmers Market Full time

    Job SummaryThe Head Cashier at Sprouts Farmers Market is a key member of our store team, responsible for supervising a team of cashiers and providing training, hiring, and operational support. This role requires strong leadership skills, excellent communication, and a passion for delivering exceptional customer service.Key ResponsibilitiesSupervise and train...


  • Littleton, Colorado, United States DISH Network L.L.C Full time

    Job SummaryWe are seeking a highly skilled and experienced Head of Marketing Research to join our team at DISH Network L.L.C. As a key member of our Retail Wireless team, you will be responsible for overseeing and directing our market research programs to drive business growth and innovation.Key Responsibilities:Develop and implement comprehensive market...


  • Littleton, Colorado, United States DISH Full time

    Marketing Research Leadership Role **About DISH** DISH, an EchoStar company, has been revolutionizing the future of connectivity for over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're building America's First Smart...


  • Littleton, Colorado, United States SPECTRUM Full time

    Job SummaryThis role is responsible for leading a strategy and reporting function that provides complex insights, strategic recommendations, and data-driven solutions to support various departments or lines of business in enhancing the customer experience.Key ResponsibilitiesProvide strategic leadership to an insights, strategy, and data analytics...


  • Littleton, Colorado, United States DISH Full time

    Job Title: Head of Marketing CommunicationsCompany Overview:DISH, a leading provider of connectivity solutions, is seeking a highly skilled Head of Marketing Communications to join our team. With over 40 years of experience in reimagining the future of connectivity, we are committed to innovation, collaboration, and integrity.Job Summary:We are looking for a...

  • Head Cashier

    4 weeks ago


    Littleton, Colorado, United States Natural Grocers Full time

    Job Summary: As a Head Cashier at Natural Grocers, you will be responsible for the successful operation of the front end by managing cashiers, training, directing, and monitoring their performance. This role requires strong leadership and communication skills to ensure a smooth and efficient customer experience.Key Responsibilities:Complete the Daily Sales...


  • Littleton, Colorado, United States The Middlesex Corporation Full time

    Job Title: Director of Business Analytics and InnovationJob Summary:The Director of Business Analytics and Innovation will lead the development of business analytics, digital, intelligence, technology, and innovation strategies for The Middlesex Corporation. This role will drive programs, projects, and processes, manage a team of Business Analysts, and...


  • Littleton, Colorado, United States DISH Network Full time

    Job SummaryDISH Network is seeking a highly skilled Head of Cloud Network Engineering to lead the design, implementation, and operation of our cloud-based data center networks. As a key member of our team, you will be responsible for overseeing network planning, cloud infrastructure, and design of cloud-based data center network environments supporting the...

  • Head Cashier

    3 weeks ago


    Littleton, Colorado, United States Sprouts Farmers Market Full time

    Job SummarySprouts Farmers Market is seeking a skilled and experienced Head Cashier to join our team. As a key member of our store operations team, you will be responsible for supervising a team of cashiers, providing training and guidance, and ensuring excellent customer service.Key ResponsibilitiesSupervise and train a team of cashiers to ensure excellent...

  • Head Lifeguard

    4 weeks ago


    Littleton, Colorado, United States South Suburban Parks and Recreation Full time

    Job SummaryWe are seeking a highly skilled and experienced Lifeguard to join our team as a Head Lifeguard. As a key member of our aquatic team, you will be responsible for ensuring the safety and well-being of our patrons and program participants.Key ResponsibilitiesSupervise and coordinate the activities of lifeguards and pool staff to ensure a safe and...

  • Cashier Team Lead

    3 weeks ago


    Littleton, Colorado, United States Natural Grocers Full time

    Natural Grocers W Colfax Ave Job Description **Job Summary:** As a Head Cashier at Natural Grocers, you will be responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers. Your duties will include completing the Daily Sales Report (DSR) and cashier closeout responsibilities, issuing and verifying...

  • Cashier Team Lead

    3 weeks ago


    Littleton, Colorado, United States Natural Grocers Full time

    Natural Grocers W Colfax Ave Job Description **Job Summary:** As a Head Cashier at Natural Grocers, you will be responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers. You will also be responsible for completing the Daily Sales Report (DSR) and cashier closeout responsibilities, issuing and...


  • Littleton, Colorado, United States Lockheed Martin Full time

    Job Title: Strategic Planner PrincipalJoin Lockheed Martin Aeronautics as a Strategic Planner Principal and contribute to the development of innovative solutions that drive our internal and external strategy. As a member of the Strategic Planning organization's Strategic Studies Group (SSG), you will lead studies and assessments to understand our domestic...


  • Littleton, Colorado, United States Phil Long Ford of Denver Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Parts Advisor to join our team at Phil Long Ford of Denver. As a Parts Advisor, you will be responsible for selling parts and accessories to customers and actively soliciting wholesale accounts.Key Responsibilities:Assist customers in selecting required parts or accessories in a friendly and...

  • Operations Manager

    1 day ago


    Littleton, Colorado, United States Ace Hardware Full time

    Ace Hardware Operations Manager Job DescriptionAce Hardware is seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and achieving sales goals. As a key member of our management team, you will be responsible for ensuring that our associates provide top-notch service, while driving sales and building...


  • Littleton, Colorado, United States Ensign Therapy Full time

    Lead Speech-Language Pathologist OpportunityWe are seeking a highly skilled and experienced Speech-Language Pathologist to lead our team of SLPs. As a Lead SLP, you will be responsible for leading a team of SLPs, working with the building and market to grow new SLP programs, presenting on market SLP calls, and growing and supervising CFYs.What You Can...