IT Support Specialist

2 weeks ago


McFarland, California, United States Eclipse Solutions Full time
About the Role

We are seeking an experienced IT technician to join our dynamic team at Eclipse Solutions. As an IT technician, you will be responsible for providing first and second-level support to our customers, handling customer inquiries in a service-oriented manner, and resolving IT problems.

Key Responsibilities
  • Provide technical support to customers via email and phone
  • Configure hardware and software according to customer requirements
  • Handle IT problems and ensure smooth operation of our systems
Requirements
  • Completed IT training (e.g. IT specialist, service technician, IT system administrator)
  • Good IT knowledge (Microsoft software, virtualization, monitoring, firewalls, virus protection)
  • Communicative and experienced in customer contact
  • Independent and solution-oriented work style
  • Problem-solving mindset and readiness for new challenges
What We Offer
  • Competitive salary starting at €36,000 gross per year, depending on qualifications
  • Secure job due to an attractive product and a strong market
  • Startup atmosphere with a shared vision, autonomy, and self-determined work
  • Career and further training opportunities within the company
  • Wage subsidies and company pension plan
  • 30 days of vacation, special leave, parental leave, sabbatical
  • Hybrid work model (home and office)

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