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Restoration Project Manager

2 months ago


Ladson, South Carolina, United States Rainbow Restoration Full time
About the Role

We are seeking a highly skilled and experienced Restoration Project Manager to join our team at Rainbow Restoration. As a key member of our team, you will be responsible for leading our disaster response and mitigation efforts, ensuring timely and profitable delivery of services to our customers.

Key Responsibilities
  • Service Schedule Management: Establish and maintain a service schedule to meet client demand within profit margins.
  • Team Supervision: Supervise technicians, including training and performance management, in conjunction with the District Manager.
  • Job Site Inspections: Perform inspections and manage scope of work on job sites before, during, and after work performed.
  • Estimating and Billing: Execute timely, accurate, and profitable estimates, and ensure that all dispatched jobs are answered in a timely manner.
  • Customer Communication: Promptly respond to all communications related to customer requests, business demand, and job status updates.
  • Job File Management: Oversee all job files to ensure approval has been received from insurance companies and customers, and accurately document and complete notes.
  • Mitigation Duties: Perform mitigation duties alongside technicians, and be responsible for communicating a clear understanding of goals to all appropriate parties.
  • Business Development: Work with management to develop a business plan to generate prospective customers and training to meet projected goals.
  • Reporting and Analysis: Responsible for maintaining reports and providing any pertinent information, including issues and challenges, to the supervisor.
Requirements and Skills
  • 3+ years of experience in mitigation/disaster response field, estimating, scoping, and moisture mapping.
  • Xactimate experience required.
  • MICA/Symbility/Alacrity/T&M experience a plus.
  • Ability to lift/move up to 100 pounds.
  • Comfortable with walking/standing for long periods of time, working at elevated heights, and working in restricted spaces while wearing PPE.
  • Computer literate with working knowledge of work processing, business software, and spreadsheet applications.
  • WRT, ASD, AMRT required. Journeyman or Master IICRC preferred.
  • Ability to pass a drug test and extensive background screening.
  • Available for full-time role with overtime, on-call rotations, and state-wide traveling.