Current jobs related to Patient Services Representative - South Portland, Maine - UnitedHealth Group

  • Customer Service Representative

    1 month ago

    South Portland, Maine, United States Ace Handyman Services Full time

    About the JobWe are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at Ace Handyman Services Southern Maine. As an Office Manager, you will be responsible for responding to customer inquiries in a timely manner, coordinating the schedule and material ordering for multiple craftsmen and projects, utilizing our dispatching & schedule...

  • Customer Service Representative

    3 weeks ago

    South Portland, Maine, United States Sam's Club Full time

    Company OverviewSam's Club is a leading membership-based warehouse club offering a wide range of products and services to its members. As a Customer Service Representative, you will play a crucial role in ensuring that our members have a positive shopping experience.

  • Customer Service Representative

    3 weeks ago

    South Portland, Maine, United States Wendy's Full time

    Wendy's: A Leader in Quality and Customer ExperienceWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Wendy's. As a Cashier, you will be the face of our brand, responsible for providing exceptional customer service and ensuring that every guest leaves satisfied.About UsAt Wendy's, we pride ourselves on...

  • Customer Service Representative

    2 days ago

    South Portland, Maine, United States Penske Full time

    Penske - A leading logistics company seeks a skilled Customer Service Representative to join our team. Key responsibilities include handling incoming sales and customer service calls, explaining sales procedures, and inputting customer information into the Salesforce.com database.We are seeking an individual who is passionate about delivering exceptional...

  • Customer Service Representative

    3 days ago

    South Portland, Maine, United States Hannaford Supermarkets Full time

    Join our team at Hannaford Supermarkets and contribute to our mission of celebrating local foods and traditions. As a customer service representative, you will play a critical role in delivering exceptional experiences for our customers.Main ResponsibilitiesAnswer customer inquiries and resolve issues in a professional mannerAssist customers with finding...

  • Customer Service Representative

    3 weeks ago

    South Portland, Maine, United States Sam's Club Full time

    Job OverviewSam's Club is seeking a skilled Customer Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for ensuring that our members have a positive shopping experience by assisting with their purchases, answering questions, and resolving any issues they may have.Responsibilities-...

  • Customer Service Representative and Cash Handler

    4 days ago

    South Portland, Maine, United States Hannaford Supermarkets Full time

    We are looking for a highly motivated and detail-oriented Customer Service Representative and Cash Handler to join our team at Hannaford Supermarkets. In this role, you will be responsible for providing exceptional customer service, handling customer transactions, and maintaining accurate records.About the RoleThis is an excellent opportunity to join a...

  • Customer Service Representative

    3 weeks ago

    South Portland, Maine, United States Rockler Full time

    Are you passionate about woodworking and providing exceptional customer service? Do you have a strong understanding of retail sales principles and practices? We are seeking a highly motivated Customer Service Representative - Woodworking Supplies to join our team at Rockler.About the RoleIn this role, you will be responsible for promoting our woodworking...

  • Hospital Meal Service Representative

    3 days ago

    Portland, Maine, United States MaineHealth Full time

    Key ResponsibilitiesAs a Room Service Representative at MaineHealth, your primary responsibility will be to coordinate meal service activities that cater to the diverse needs of patients. This involves working closely with all stakeholders, including caregivers and other hospital staff members.One of your critical tasks will be to identify and resolve issues...

  • Motorcycle Service Representative

    4 weeks ago

    Portland, Maine, United States New England Motorcycle Group Full time

    Job Title: Motorcycle Service RepresentativeThe New England Motorcycle Group is seeking a motivated and detail-oriented Motorcycle Service Representative to join our team. As a key member of our service department, you will be responsible for ensuring exceptional customer service and promoting sales opportunities.Salary: $50,000 - $60,000 per yearJob...

  • Mechanical Service Representative

    3 days ago

    Portland, Maine, United States Genuine Parts Company Full time

    Job DescriptionThe Mechanical Service Representative will be responsible for responding to complex customer inquiries regarding products and quotes, influencing gross profit through negotiation, monitoring service requests, and communicating with customers to schedule appointments and provide updates on service status.You will also maintain accurate records...

  • Customer Service Representative

    3 weeks ago

    Portland, Maine, United States TD Bank Group Full time

    Salary: $21.00 - $26.25 USD per hour, based on experience.TD Bank Group is seeking a Customer Service Representative to join our team in Portland, Maine. As a key member of our retail banking team, you will be responsible for delivering exceptional customer experiences while processing everyday banking transactions with accuracy and efficiency.The ideal...

  • Waterfront Services Representative

    5 days ago

    Portland, Maine, United States Ocean Havens Full time

    We are looking for a Waterfront Services Representative to join our team at Ocean Havens.About the Role:This role is responsible for providing exceptional customer service and creating a welcoming atmosphere for our customers.Main Responsibilities:Supporting vessels with docking and undocking operationsMaintaining cleanliness of facilities, docks, and marine...

  • Repair Service Representative

    5 days ago

    Portland, Maine, United States Genuine Parts Company Full time

    Job DescriptionThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Repair Service Representative. The successful candidate will be responsible for responding to customer inquiries, preparing quotes for repairs, and ensuring customer expectations are accurately determined and met.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    4 weeks ago

    South Portland, Maine, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, processing transactions with accuracy and efficiency, and recommending products to customers.About the JobThis is a full-time role that requires strong communication and...

  • Customer Service Representative

    7 hours ago

    Portland, Maine, United States F.W. Webb Full time

    Job DescriptionAt F.W. Webb, we're seeking a highly motivated Customer Service Representative to join our team in South Portland, ME.As a critical member of our staff, you will be responsible for delivering exceptional customer experiences, ensuring timely order fulfillment, and maintaining a high level of customer satisfaction.Respond to customer inquiries,...

  • Sales Representative

    3 weeks ago

    South Portland, Maine, United States Granite Group Full time

    Job DescriptionWe are seeking a highly motivated Sales Representative to join our team at The Granite Group. As an Inside Sales Representative, you will play a crucial role in helping customers find the right product for their needs.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong...

  • Customer Service Representative

    3 weeks ago

    Portland, Maine, United States YMCA of Southern Maine Full time

    About the YMCA of Southern MaineThe YMCA of Southern Maine is a dynamic organization dedicated to fostering healthy living, social responsibility, and youth development. Our team of passionate professionals works together to create a welcoming environment that promotes physical, emotional, and mental well-being.We are seeking a highly skilled Customer...

  • Senior Customer Service Representative Lead

    7 days ago

    Portland, Maine, United States Genuine Parts Company Full time

    We are looking for a Senior Customer Service Representative Lead to join our team at Genuine Parts Company.The estimated salary for this role is $65,000 - $85,000 per year.About the RoleUnder limited supervision, this role responds to customer inquiries by preparing quotes on repairs for industrial parts and equipment.BUILD CUSTOMER RELATIONSHIPS TO DRIVE...

  • Linen Services Representative

    3 weeks ago

    Portland, Maine, United States Maine Medical Center Full time

    Maine Medical Center Job OverviewWe are seeking a detail-oriented and organized individual to join our linen team as a Linen Services Representative. This role is responsible for the efficient pick-up, processing, and delivery of linens within our healthcare facility.Job Summary:The successful candidate will be responsible for sorting, washing, drying, and...

Patient Services Representative

3 weeks ago

South Portland, Maine, United States UnitedHealth Group Full time

Job Description

As a Patient Services Representative, you will play a critical role in delivering exceptional customer service to providers and patients. Your primary responsibility will be to manage existing Optum accounts, drive growth, and support providers, patients, sales, and operations teams.

Main Responsibilities:

  • Support providers through inbound calls, portal chats, outreach, escalations, and/or EMR tasks
  • Schedule prescription deliveries and handle difficult situations with professionalism
  • Collect provider preferences and problem-solve to ensure exceptional provider experience
  • Enter notes/information into pharmacy systems to document interactions and follow escalation procedures

Requirements and Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Preferred qualifications include basic knowledge of Microsoft Outlook, Excel, and Word, patient services experience, and national pharmacy technician certification

Benefits and Compensation

We offer competitive compensation and benefits packages, including salary ranges from $25,000 - $45,000 per year, depending on location, experience, and qualifications. Additionally, we provide comprehensive benefits, such as medical, dental, and vision coverage, retirement plans, and paid time off.