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Customer Service Specialist

2 months ago

Phoenix, Arizona, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott International Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share information about the local area with guests.
  • Provide a wide range of services that guide guests through their entire stay.
  • Take the initiative to deliver a high level of service and exceed guest expectations.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • No specific licenses or certifications required.
What We Offer

As a Guest Experience Expert at Marriott International Inc., you will have the opportunity to work in a dynamic and fast-paced environment, where you will be empowered to make a difference in the lives of our guests. You will be part of a team that is committed to delivering exceptional service and exceeding guest expectations.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.