Personal Banker Edinburg University Drive

2 weeks ago


Edinburg, Texas, United States PNC Financial Services Group Full time
Job Overview

PNC Financial Services Group is seeking a skilled Personal Banker to join our team at the Edinburg University Drive branch in Texas. As a key member of our Retail Branch Banking Network, you will play a vital role in strengthening customer relationships and driving sales conversations to identify appropriate financial solutions.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities, managing the customer experience to identify opportunities to improve their financial wellbeing.
  • Collaborate with ecosystem partners to grow customers' share of wallet, positioning PNC solutions to drive new revenue and customer loyalty.
  • Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to elevate client loyalty.
  • Create customer loyalty and grow customers' share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and managing risk through adherence to all policies and procedures.
Requirements
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to and support PNC's Enterprise Risk Management Framework.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


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